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#I want to buy turbotax 2016 deluxe update
This would have been frustrating but fine if not for the fact that it has now been four weeks, $200, and several automated voice mail greetings later and I have still not received so much as an update from IT. When I occasionally get through to an agent they tell me that 'IT will look into it and get back to you'. Nearly 80% of the time the call ends in the system hanging up on me after an extensive 'tell me why you are calling' loop. It has been four weeks now since I first requested to see my tax return and each time I call I am greeted by the most horrendous (yes, worse than USPS) automated voice mail systems. I feel i made a mistake and can't trust TurboTax! See positive reviewsĭespite having a decent tax filing system Turbo tax lost my tax info after filing and proceeded to give me a customer support run around.įor context: I filed my 2020 taxes with minimal difficulty and when I call, the agents can see that I have indeed filed but the webpage shows no pertinent information to my filing. It makes me wish I had not of filed to save money, just after seeing all these constant changes. I feel, I'm waiting for a refund, that I'm told will be in my account in four days, but possibly never show. Tell straight up to get a refund fee to e-fileīy paying it out that it's not free, and you will be charged again for the transfer fee with the bank transferring. I agreed to one price not prices changing when it's time to collect our of my refund.īe upfront about the fee and facts that it isn't FREE. One agreement was agreed to file, yet it's not my initial fee agreement. This should be told and no fees added if not told. Then a change on the refund transfer fee, on their TBG site l, they had added 40 more to transfer. Though it was no longer free, it was 107$. Only if u don't have 1099 g, CTC, EIC, and so on.
#I want to buy turbotax 2016 deluxe for free
Saw on IRS website, file for free with turbo tax online and under certain income free. Taxes filed with TurboTax to save 500 to 600 fees I had been paying.
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